2/20/2024 0 Comments Hp photosmart 385 resetPlease click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution. In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link:.I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.However, let us try as it is the only step that may resolve this issue. If the screen is stuck, it is not possible to perform a reset. Open the Network / Wireless tab and look for a Wireless Setup Wizard option. Open Safari and browse to the printers IP address. The Wireless Network Test prints, look for and note the IP address. Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip. Press the Scan button (it also the Wireless menu button) Select Wireless Settings. Please check the mailbox icon at the top-right corner of this screen. I am sending you a private message with the steps to reset the printer. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
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